Privacy Policy

Introduction

Luminiosa operates this store and website, including related information, content, features, tools, products, and services, to provide you with a carefully built shopping experience. Luminiosa runs on Shopify, which enables us to provide the services. This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the services, make a purchase, or communicate with us.

Information we collect

• Contact details: name, address, billing and shipping address, phone number, and email.
• Financial information: card, account, and transaction data.
• Account information: username, password, and preferences.
• Transaction information: purchase history, cart, and returns.
• Communications: customer support messages.
• Device information: IP address and browser data.
• Usage information: interactions with the website.

How we collect information

• Directly from you, such as when you create an account or purchase.
• Automatically, through cookies and device data.
• From third parties, such as service providers and partners.

How we use information

• Providing and improving services: order processing, shipping, payment, and customer accounts.
• Marketing and advertising: newsletters and targeted ads where permitted.
• Security: fraud prevention and account protection.
• Communication: customer support.
• Legal reasons: complying with laws and handling disputes.

Sharing information

• Service providers: Shopify, shipping companies, and payment processors.
• Business partners: for marketing purposes, depending on your consent.
• Affiliates.
• Business transactions: mergers, insolvency, or similar events.

Shopify

The services are hosted by Shopify. Information collected through our store may be shared with Shopify to provide the service. Shopify handles that data according to its own privacy policy.

Your rights

• Access your information.
• Delete your data.
• Correct your data.
• Request data portability.
• Object to processing.
• Withdraw consent where applicable.